Shipping & Delivery

Everything Mindley offers is delivered electronically through our website and web application. No items are shipped, and no shipping fees, customs charges, or delivery addresses are ever required. Your "delivery" is the activation of features and access to your generated study material within the platform.

Once your payment is successfully confirmed by our payment provider, your account is upgraded automatically and immediately. There is no waiting period. Premium features and plan-specific benefits become available right away, typically within a few seconds of a successful transaction.

To access what you have paid for, simply sign in to your Mindley account using the same email you used at checkout. Your plan status, generated content, and premium tools are tied to your account and available from any supported device once you log in.

After a successful purchase, you will receive an on-screen confirmation and, where applicable, a confirmation email with your receipt. If you complete a payment but do not see your account upgraded, please refresh the page or sign out and back in; if the issue persists, contact support.

We aim to keep Mindley available around the clock. Occasionally the Service may be temporarily unavailable due to maintenance, updates, or factors beyond our control. We schedule maintenance to minimize disruption and restore access as quickly as possible.

In rare cases, a payment confirmation or feature activation may be delayed due to a technical issue with a payment provider or our systems. If your access is not activated promptly after a confirmed payment, contact our support team with your transaction details and we will resolve it as a priority.

Mindley works in modern web browsers on desktops, laptops, tablets, and smartphones. For the best experience we recommend an up-to-date browser and a stable internet connection, since AI generation requires communication with our servers.

If you experience any difficulty accessing your purchase or using the Service, our support team is here to help. Reach out through the Contact page with a description of the issue and your account details, and we will assist you promptly.